Reception/Customer Service Officer

The CompanyOur client is an Australian and New Zealand owned International environmentally friendly cleaning and packaging products company. The business is made up of over 69 stores that are operated by cleaning supply experts.The PositionThis position will suit someone who is seeking to be apart of a small, friendly and supportive team. You will need to provide exceptional customer service as you will be the first point of contact for customers and clients on the phone. You will be required to work a 38 hour working week between 8:30am- 5:30pm. An an attractive salary of $50,000 plus superannuation for the successful candidate is available. Some flexibility is required during peak times within the business.Reporting to the Office Manager your main duties will include:Answer incoming calls and greet office attendees Support to the National Accounts with order distribution, matching purchase orders with invoices, follow up with members and data entryOrganise travel arrangements for staffMonitor and action incoming emails from three separate email accountsOrganise Promotional Merchandise (incl. Business Cards, Uniforms, merchandise etc) – ordering from supplier, receipting, distribution to member and invoicing.   National Account debt callsOrchestrate distribution of goods through Australia Post and freight companies as required.Prepare management reports in excel- weekly/quarterly/monthly and send to managersMaintain electronic and hard copy filing systemTo  be suitable for this position the applicant must have: Minimum 3 years office experienceExperience making debt callsIntermediate excel capabilityCustomer Service orientated individualProficient in supporting a small teamA1 organisational skillsClear, concise and pleasant phone mannerOrganised with the ability to multi-task and prioritiseProblem solving skills and able to show initiative This is a fabulous opportunity to join a small, friendly and professional team where you will be encourage to grow professionally.  If you see yourself in this position, please apply today as we are very keen to hear from you. To be successful for this position you must have proven experience working in an office and processing customer orders. Australia - NSW Sydney Parramatta & Western Suburbs
Job Opportunity | Reception/Customer Service Officer | Penrith Personnel

Reception/Customer Service Officer

  • Permanent opportunity with an immediate start
  • Great location in Penrith CBD
  • $50,000 + Super

The Company

Our client is an Australian and New Zealand owned International environmentally friendly cleaning and packaging products company. The business is made up of over 69 stores that are operated by cleaning supply experts.

The Position

This position will suit someone who is seeking to be apart of a small, friendly and supportive team. You will need to provide exceptional customer service as you will be the first point of contact for customers and clients on the phone. 

You will be required to work a 38 hour working week between 8:30am- 5:30pm. An an attractive salary of $50,000 plus superannuation for the successful candidate is available. Some flexibility is required during peak times within the business.

Reporting to the Office Manager your main duties will include:

  • Answer incoming calls and greet office attendees 
  • Support to the National Accounts with order distribution, matching purchase orders with invoices, follow up with members and data entry
  • Organise travel arrangements for staff
  • Monitor and action incoming emails from three separate email accounts
  • Organise Promotional Merchandise (incl. Business Cards, Uniforms, merchandise etc) – ordering from supplier, receipting, distribution to member and invoicing.   
  • National Account debt calls
  • Orchestrate distribution of goods through Australia Post and freight companies as required.
  • Prepare management reports in excel- weekly/quarterly/monthly and send to managers
  • Maintain electronic and hard copy filing system

To  be suitable for this position the applicant must have: 

  • Minimum 3 years office experience
  • Experience making debt calls
  • Intermediate excel capability
  • Customer Service orientated individual
  • Proficient in supporting a small team
  • A1 organisational skills
  • Clear, concise and pleasant phone manner
  • Organised with the ability to multi-task and prioritise
  • Problem solving skills and able to show initiative 

This is a fabulous opportunity to join a small, friendly and professional team where you will be encourage to grow professionally.  If you see yourself in this position, please apply today as we are very keen to hear from you. 

To be successful for this position you must have proven experience working in an office and processing customer orders.

Penrith Personnel is a Founding Member of the RCSA which is the leading industry and professional body for the recruitment and the human resources services sector in Australia and New Zealand.